Policy terms and conditions with respect to claims reporting may vary. Often claims must be reported in writing as soon as practical or as soon as possible. Many policies also require insureds to report an incident that could give rise to a claim.
ALL CLAIMS SHOULD BE SENT TO THE INSURANCE COMPANY AS REQUIRED AND STATED IN THE POLICY. If we have placed the policy, you may additionally report the claim to us; however, a claim reported to us is not a claim reported to the insurance company.
PLEASE REVIEW THE POLICY’S CLAIM REPORTING REQUIREMENTS WITH THE INSURED. All policies are not the same. Claim reporting requirements are outlined in the policy.
Diligent claims reporting helps to protect the insured’s interests and also helps to avoid potentially litigious situations. As a best practice, the insured should report a claim in accordance with the terms of the policy. Reported claims should be followed by a written acknowledgement. If acknowledgement is not received, you must follow up to ensure that the claim has been acknowledged. Coverage could be jeopardized if the claim is not acknowledged. Verbal claim reporting is not an acceptable practice.
Please contact us if you have specific questions concerning claims on policies issued through us.