If you want to know what to expect from us, just ask our customers. While others wax poetic about dedication and passion, we make ourselves accountable by asking our clients what they think.
We analyze our survey results to ensure that we maintain our strengths and identify our weaknesses so we can continue what’s working, change what’s not, and make our service the best it can be.
Here are some of our best ratings:
Here’s what some of our customers are saying:
“My contact at Preferred Concepts is Russell Bank – he is by far one of the best brokers I’ve worked with. Responds quickly and always follows thru. Can’t say enough good things about him!”
“Keep doing what you are doing!”
And here are some that have inspired change:
Founded on a Service Promise
Our brokerage business was founded on the principles of open, collaborative and responsive service. We strive to continue that tradition and unlike many of our competitors, we welcome customer feedback! If you are a current customer of Preferred Advantage and you have recently bound business but have not been surveyed, please contact us at firstname.lastname@example.org or contact any one of our helpful brokers!