Report a Claim

Travelers Property Casualty Company of America

  • Instructions for Reporting Travelers Claims

    • In addition to the claim reporting requirements outlined in the Conditions section of the policy, Insureds must provide us with immediate notice when an Occurrence happens or is committed that will likely result in damages that are covered by the policy; or any Claim or Suit in which Travelers is named as a defendant.Insureds must give us immediate notice of an Occurrence which may result in a Claim or Suit, if it includes any of the following:
    • Any injury to a person that results in:
      • A fatality
      • Brain damage
      • Coma
      • Skull fractures
      • Neurological sensory or system deficits
      • Paralysis with or without paraplegic or quadriplegic impairment
      • Loss of eyesight
      • Third-degree burns
      • Traumatic loss of or surgical amputation of any limb;
    • Any claim for occupation disease;
    • Any claim for libel or slander; or
    • Any loss reserved at, or any loss where the total incurred, is 50% of the retained limit.
    • How To Report A Claim:

      • By Phone: 800.238.6225
      • By Email: emailrep@travelers.com
      • By Fax: 877.784.5329
      • By Mail: The Travelers Companies, Attn: Excess Claims, One Tower Square, Mail Code 0000-MS07A, Hartford, Connecticut 06183
      • By Internet: www.travelers.com (select “Report A Claim”)

      Please Note:

        • Please provide an Acord Form or loss submission
        • When reporting a claim, please reference both the master policy and the certificate number
        • Please provide a copy of the certificate

    National Surety Corporation / Fireman’s Fund

    • Instructions for Reporting Fireman’s Fund Claims

      • In addition to the claim reporting requirements outlined in the Conditions section of the policy, Insureds must provide us with immediate notice when an Occurrence happens or is committed that will likely result in damages that are covered by the policy; or any Claim or Suit in which National Surety Corporation or Fireman’s Fund is named as a defendant.Insureds must give us immediate notice of an Occurrence which may result in a Claim or Suit, if it includes any of the following:
      • Any injury to a person that results in:
        • A fatality
        • Brain damage
        • Coma
        • Skull fractures
        • Neurological sensory or system deficits
        • Paralysis with or without paraplegic or quadriplegic impairment
        • Loss of eyesight
        • Third-degree burns
        • Traumatic loss of or surgical amputation of any limb;
      • Any claim for occupation disease;
      • Any claim for libel or slander; or
      • Any loss reserved at, or any loss where the total incurred, is 50% of the retained limit.
      • How To Report A Claim:

        Please Note:

        • Please provide an Acord Form or loss submission
        • When reporting a claim, please reference both the master policy and the certificate number
        • Please provide a copy of the certificate

Greenwich Insurance Company (XL)

  • Instructions for Reporting Greenwich (XL) Claims

    • Follow the claims reporting requirements outlined in the Conditions section of the police.  In addition, Insureds must provide immediate notice of:
      • Any claim, either paid of expected to be paid, for 50% or more of the limits of insurance listed in Scheduled Underlying Insurance or underlying retention; or
      • Any claim or suit in which XL is named as a defendant.

      Insureds must give us immediate notice of a claim involving any injury of the following types:

      • Fatality
      • Paraplegia or quadriplegia
      • Dismemberment or amputation
      • Loss of or impairment of eyesight or hearing
      • Brian injuries
      • Burns

      How To Report A Claim:

      • Claims reported during working hours (8:30 AM to 5:00 PM EST):
      • By Phone: 800.823.7351
      • By Email: proclaimnewnotices@xlgroup.com
      • By Fax: 866.262.9002
      • By Mail: XL Insurance, P.O. Box 614002, Orlando, Florida 32861-4002

Zurich

  • Instructions for Reporting Zurich Claims

    • Follow the claims reporting requirements outlined in the Conditions section of the policy.
      • By Phone: 866.IRF.LOSS (1.866.673.5677)
      • By Fax: 847.240.8172

      Please Note:

      • A claims representative from our service center will assist you with the claim notification and instruct you where to mail or electronically transmit related documentation.
      • Your account has been coded with a unique alpha identified along with a numeric location listing.  Please refer to the attached worksheet for this information.  This data will greatly assist the speed and efficiency of the reporting procedure and we strongly suggest you circulate this list to the appropriate property manager for their records.

       

Contact Us To Learn More

Call us at 1.866.308.8555.

Email us at service@ezumbrella.com.

Claims Questions? Call:

Kevin Kennedy 
646.218.3212
 Bio »

Register

Join the Preferred community of over 4,000 registered agents and brokers. It’s convenient and free!

Register Now!
In the News

Alliant Insurance Services Acquires Preferred Concepts

July 28, 2015

Alliant Insurance Services continues expansion of MGA practice, acquir ...

Catherine Pipitone Joins Preferred Concepts as Director of Customer Services

April 27, 2015

New York, NY (April 27, 2015) – Preferred Concepts, LLC, www.prefer ...

Robert Kohn Joins Preferred Concepts as Director of Risk Management Services

February 17, 2015

New York, NY (February 17, 2015) – Preferred Concepts, LLC, www.pref ...

Explore More!

We’re more than umbrella.

Binoculars

 

 

 

Explore More!