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Report a Claim

Travelers Property Casualty Of America: Claims Reporting

In addition to the claim reporting requirements outlined in the Conditions section of the policy, Insureds must provide us with immediate notice when an Occurrence happens or is committed that will likely result in damages that are covered by the policy; or any Claim or Suit in which Travelers is named as a defendant.Insureds must give us immediate notice of an Occurrence which may result in a Claim or Suit, if it includes any of the following:

Any injury to a person that results in:

  • A fatality
  • Brain damage
  • Coma
  • Skull fractures
  • Neurological sensory or system deficits
  • Paralysis with or without paraplegic or quadriplegic impairment
  • Loss of eyesight
  • Third-degree burns
  • Traumatic loss of or surgical amputation of any limb;

Any claim for occupation disease;

Any claim for libel or slander; or

Any loss reserved at, or any loss where the total incurred, is 50% of the retained limit.

How To Report A Claim:

  • By Phone: 800.238.6225
  • By Email: emailrep@travelers.com
  • By Fax: 877.784.5329
  • By Mail: The Travelers Companies, Attn: Excess Claims, One Tower Square, Mail Code 0000-MS07A, Hartford, Connecticut 06183
  • By Internet: www.travelers.com (select “Report A Claim”)

Please Note:

  • Please provide an Acord Form or loss submission
  • When reporting a claim, please reference both the master policy and the certificate number
  • Please provide a copy of the certificate

Claims Questions? Call:

Kevin Kennedy 
646.218.3212
 Bio »

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