FAQs

ID’s and Passwords

  • How do I obtain a User ID and Password?

  • What if I’ve forgotten my User ID and password?

About System Use:

  • How do I know if my risk is eligible for ezumbrella.com?

    • ezumbrella.com writes over 1,000 industry codes.  Check out a full list of eligibility here.
  • How do I start a submission?

    • To gain access to ezumbrella, you must register with Preferred Concepts. Registration is quick, free and easy. Once you register, you will receive a login ID.
  • What happens if my account is declined?

    • If you are notified that your account has been declined it means that the risk did qualify for the ezumbrella.com program. But don’t despair! Preferred offers a wide variety of solutions and may still be able to help you place this account. Contact us at 866-308-8555 to discuss additional options for your risk.
  • What happens if my account is referred?

    • If you are referred, it means that an underwriter is manually reviewing your risk.  They’ll contact you shortly.
  • How do I bind coverage?

    • Binding coverage is as simple as clicking a button. Once you have reviewed your proposal, simply select the “Begin Binding” button, choose the option you want to bind, and then click “Request to Bind.”
  • How do I print my policy documents?

    • Your account documents may be printed from the account’s Attachment folder. There you will find all of your account documents to print or download.

About the Program

  • Who writes the ezumbrella.com policy?

    • Greenwich Insurance Company (XL)
  • Is there a rating requirement for underlying carriers?

    • Yes. Underlying carriers must be rated A-VI or better. Employer’s Liability carriers must be rated B+V or better. For additional information concerning underlying requirements, view our Underlying Guidelines Summary
  • Do the umbrella liability date and the general liability date need to coincide?

    • No, ezumbrella.com can provide mid-term or short-term coverage.
  • What coverage limits are available?

    • $5 Million, $10 Million, and $25 Million.
  • Can I bind more than one limit?

    • You may bind one limit per application.
  • How do I know if my risk is eligible?

          ezumbrella.com writes over 1,000 industry codes.  Check out a full list of eligibility

    here.

System Requirements

  • What are the minimum system requirements?

    • 1 GHz processor, either 32-bit (x86) or 64-bit (x64)
    • 1 GB of RAM
    • Windows 2000, Windows XP, or Windows Vista operating system
    • Internet Explorer 6.0 or later (no longer supported by Microsoft)
    • Adobe Flash Player 9.0.45.0 or later (no longer supported by Abode)
    • Minimum screen resolution of 1024 x 768 pixels (1280 x 1024 pixels recommended)
    • Web browser Cache Settings set to automatically check for newer versions of stored pages

 

Contact Us To Learn More

Our ezumbrella.com service team is here to help!

Call us at 1.866.308.8555.

Or, e-mail us at service@ezumbrella.com.

Register

Join the Preferred community of over 4,000 registered agents and brokers. It’s convenient and free!

Register Now!

Learn more.

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