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FAQs

ID’s and Passwords

  • How do I obtain an EZU User ID and Password?

  • What if I’ve forgotten my User ID and password?

    • Forgot Password for the Old EZU:  If you have  forgotten your password for the retiring EZU system, you will be able to request it here.
    • Forgot Password for the New EZU:  To reset your password in the New EZU, go here.  For your convenience we’ve also created step by step instructions here.

About System Use:

  • How do I know if my risk is eligible for EZU?

  • How do I start a submission?

    • To gain access to EZU, you must register with Preferred Concepts. Registration is quick, free and easy. Once you register, you will receive a login ID.
  • What happens if my account is declined?

    • If you are notified that your account has been declined it means that the risk did qualify for the EZU program. But don’t despair! Preferred offers a wide variety of solutions and may still be able to help you place this account. Contact us at 866-308-8555 to discuss additional options for your risk.
    • To err is human. If you believe that human error caused your declination, you can amend you application or call us at 866.308.8555 to discuss the account. Please have your application ID or the insured’s full name handy.
  • What happens if my account is referred?

    • If you are referred, it means that an underwriter is manually reviewing your risk.  They’ll contact you shortly.
    • To err is human. If you believe that human error caused your declination, you can amend you application or call us at 866.308.8555 to discuss the account. Please have your application ID or the insured’s full name handy.
  • How do I bind coverage?

    • Binding coverage in EZU is as simple as clicking a button. Once you have reviewed your proposal, simply select the “Begin Binding” button, choose the option you want to bind, and then click “Request to Bind.”
  • How do I print my policy documents?

    • Your account documents may be printed from the account’s Attachment folder. There you will find all of your account documents to print or download.

About the Program

  • Who writes the EZU policy?

    • Greenwich Insurance Company (XL)
  • Is there a rating requirement for underlying carriers?

    • Yes. Underlying carriers must be rated A-VI or better. Employer’s Liability carriers must be rated B V or better. For additional information concerning underlying requirements, view our Underwriting Guidelines Summary
  • Do the umbrella liability date and the general liability date need to coincide?

    • No, Ezumbrella.com can provide mid-term or short-term coverage.
  • What coverage limits are available?

    • EZU currently offers three limit options: $5 Million, $10 Million, and $25 Million.
  • Can I bind more than one limit?

    • You may bind one limit per application.
  • How do I know if my risk is eligible for EZU?

In the News

Alliant Insurance Services Acquires Preferred Concepts

July 28, 2015

Alliant Insurance Services continues expansion of MGA practice, acquir ...

Robert Kohn Joins Preferred Concepts as Director of Risk Management Services

February 17, 2015

New York, NY (February 17, 2015) – Preferred Concepts, LLC, www.pref ...

EZU Announces New Carriers!

December 4, 2014

Preferred Concepts Moves ezumbrella.com Coverage to Travelers and Fire ...