PU Client Expectations

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Client Expectations

Here’s what you can expect when you work with Preferred Advantage:

Quick turnaround times
Innovative thinking
Open and honest communication
Insurance market insight
Industry and product expertise
Gravitational pull

Gravitational pull? Let us explain.

Organizing our company around you means that we are constantly oriented toward your needs and your priorities. This means that you can rely on consistent and impeccable client service at all times.

We Feed on Customer Feedback

We encourage and appreciate any and all customer feedback. Let us know what you think! Drop us a line at sales@preferredconcepts.com or call us at 212.608.9400.

In response to recent customer feedback, we’ve undertaken a corporate reorganization to focus on your total solutions mandate.

Here’s what’s new…

We’ve taken our distinct entities and rolled them into a single visual identity to better reflect the unity of our firm.
We’ve reorganized and renamed our divisions to align ourselves with your “total solutions” mandate.
We’ve added depth to our bench through the acquisition of Mercator Risk Services (now called Preferred Brokerage) and the launch of SeaFire Insurance Services.
We’re enhancing our ezumbrella.com platform for greater customer convenience.

…And what’s not

Our unbroken tradition of dedicated client service remains unchanged. You get the same great service you’ve always enjoyed.
Just like gravity in nature, service gravity keeps us focused on you.

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Client Expectations

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