Primary GL Program: Claims Reporting
For claims on policies written by Federal Insurance (TPA – York Claims Service):
All claims regardless of severity or location should be reported to the YORK Claims Intake Center. The YORK Claims Intake Center is ready to accept new losses and provides four ways for you to submit new loss reports:
| Email: | 4770ChubbIRF@yorkrsg.com |
| Fax: | (973) 404-9002 |
| Telephone: | 1-866-391-9675 (YORK) |
| Mail: | York Claims Service, Inc. 99 Cherry Hill Road, Suite 102 Parsippany, NJ 07054 Attn: Sonia Acevedo, OSC East Supervisor |
Important!
The YORK Claims Intake Center will review all claims notices upon receipt and assign to the YORK handling branch office. A claim acknowledgement will then be transmitted to the designated individual advising of the YORK claim number and the adjuster assigned to the claim.
Key Contacts
For claims on policies written by Zurich/Steadfast Insurance:
To report a loss you may call 1-866-IRF-LOSS (1-866-473-5677) 24 hours a day, seven days a week. A claims representative from our service center will assist you with the claim notification and instruct you where to mail or electronically transmit related documentation.
Your account has been coded with a unique alpha identifier along with numeric location listing. Please refer your certificate of insurance. This data will greatly assist the speed and efficiency of the reporting procedure and we strongly suggest you circulate this list to the appropriate property manager(s) for their records.
For your further convenience, you may choose one of the following reporting options:
To report a loss by PHONE:
Please call 1-866-IRF-LOSS
To report a loss by FAX:
Please send fax to 1-847-240-8172
To report a loss by EMAIL:
Please email to USZ_CareCenter@zurichna.com
