Property Program (Chartis): Claims Reporting

All claims regardless of severity or location on property policy noted should be reported to the YORK Claims Intake Center. The YORK Claims Intake Center is ready to accept new losses and provides four ways for you to submit new loss reports:

• By Phone:866.391.9675
• By Email:  PreferredProperty4598@yorkrsg.com
• By Fax: 973.404.9002
• By Mail: YORK Claims Service, Inc., 99 Cherry Hill Road, Suite 102, Parsippany, New Jersey 07054

Please Note:

• To expedite the handling of your newly reported loss, please include your YORK Client Code, which is 4598.
• Notices that do not require action (“incident reports”) should be clearly marked “REPORT ONLY.”
• The YORK Claims Intake Center will review all claims notices upon receipt and assign to the YORK handling branch office. A claim acknowledgement with the YORK claim number and the adjuster assigned to the claim will be transmitted to the designated individual.

We’re Here To Help!

Should you have any questions regarding the claims reporting process or YORK’s claims handling then please contact: