Report a Claim

Real Estate Property Program:  Claims Reporting

For claims on policies written by Chartis Insurance (TPA – York Claims Service):

All claims regardless of severity or location should be reported to the YORK Claims Intake Center. The YORK Claims Intake Center is ready to accept new losses and provides four ways for you to submit new loss reports:

Email:4598realestate@yorkrsg.com
Fax:(973) 404-9002
Telephone:(800)-973-3924
Mail:York Claims Service, Inc.
99 Cherry Hill Road, Suite 102
Parsippany, NJ 07054
Attn: Sonia Acevedo, OSC East Supervisor

Important!

  • To expedite the handling of your newly reported loss, please be sure to include your York client code with each new loss report!
  • York Client Code: 4598- Preferred Concepts Real Estate Program.
  • Notices that do no require action (“incident reports”) should be clearly marked “Report Only”

 

The York Claims Intake Center will review all claims notices upon receipt and assign to the York handling branch office. A claim acknowledgement will then be transmitted to the designated individual advising of the York claim number and the adjuster assigned to the claim.

Key Contacts

Casualty Contacts

Michael Tang
646.218.3246
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